Raymond Corporation Quality Policy

Our business is to anticipate customer needs and deliver solutions for efficient materials handling.

All levels of management within The Raymond Corporation are committed to implementing an effective Quality Management System and strive for continuous improvement in our products and services.

With the support of our Dealer Network and supplier base, we will provide our customers with cost-effective products and services, for trouble free materials handling operations worldwide.

Quality objectives are established and periodically reviewed to provide dedicated employees using state-of-the-art technologies the ability to secure cost efficiency and shareholder growth.

In support of this mission, it is every employee's responsibility to assure products and services are free of all defects and are “right from the first day”. Quality is the foundation of everything we do at Raymond and is designed and built into our products, services and processes.

We offer superior value through effective and efficient materials handling solutions, emphasizing the use of appropriate technology, ergonomic design, innovation, productivity, reliability and maintainability.

We support an intelligently managed, financially sound, progressive business organization that practices high ethical standards in all its relationships with employees, customers, suppliers and the community.

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